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How 444game Handles Your Personal Information

This Privacy Policy explains what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, and use our lobby — and how we keep that data safe.

Account data protectedbKash, Nagad, Rocket payment data handled securelyNo data sold to third partiesYou can request access or deletionPolicy applies to all eligible regions
444game How 444game Handles Your Personal Information
HOW WE PROTECT DATA

Our Approach to Data Security and Retention

We apply SSL encryption across the site so data in transit — including the wallet details you enter during a bKash or Rocket deposit — cannot be intercepted. Account passwords are stored as hashed values; we never hold them in plain text. Your session is protected by OTP verification at login, which means access to your account requires confirmation from your registered mobile number. Data we no longer need is deleted on a rolling schedule aligned to our retention obligations.

SSL Encryption

All data moving between your device and our servers is encrypted via SSL. This covers your login, your bKash deposit flow and any account detail you update in settings.

Cookie Management

We use session cookies to keep your lobby state active and analytics cookies to understand how the site is used. You can manage cookie preferences from your browser settings at any time.

Retention and Deletion

We keep your account data only as long as needed for account operation and applicable compliance requirements. Once those periods pass, records are deleted from our active systems.

Third-Party Sharing

We do not sell your personal data. We share only what is strictly required with payment processors like bKash, Nagad and Rocket to complete your transactions and with fraud-detection services.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy or Data

If you want to review the data we hold, ask us to correct something, or request deletion of your account records, our support team handles these requests directly. Contact us through any of the channels below and mention your registered account number so we can locate your file quickly.

Live Chat Open the chat widget inside your account dashboard. Our support team responds to data and privacy queries during operational hours — state your request clearly and include your account ID.
Email Support Send your privacy request to our dedicated support address. Include your registered contact detail and the specific data action you need — access, correction or deletion — so we can process it without back-and-forth.
Account Help Centre Log in to your account and visit the Help section. You can submit a privacy ticket directly from there, which keeps your request linked to your account record from the start.

Common Questions About Your Data and Privacy

These answers cover the questions we hear most often about how 444game collects, uses and protects your information. If your question is not here, reach out through live chat or the account help centre.

We collect your name, contact details, and the wallet identifier linked to your bKash, Nagad or Rocket account. Technical data such as your IP address and device type is also logged for security purposes.

No. PIN authentication happens inside your bKash or Nagad app. We receive only the transaction reference that confirms a payment cleared — your credentials never pass through our servers.

Contact our support team via live chat or email with your registered account detail and ask for a data access request. We will respond within a reasonable period as required by applicable obligations.

Yes. Submit a deletion request through the account help centre or email support. Some data may be retained for the period required by compliance obligations before full deletion can be completed.

We share only what is necessary — transaction data with payment processors such as bKash, Nagad and Rocket, and limited data with fraud-detection services. We do not sell personal data to any third party.

Session cookies keep your lobby preferences and login state active. Analytics cookies help us understand site usage. You can adjust or block cookies through your browser settings; some site features may be affected if session cookies are disabled.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.