Find the Answer You Need Quickly
We've organised this FAQ around the questions that come up most often — from opening your account to getting money back into your bKash or Nagad wallet. If you're new, start with the account and deposit sections. If you've been around a while and hit a snag with a Rocket withdrawal or a login issue, scroll to the relevant section. Players in
Dhaka and across Bangladesh use the same account flow, so the steps here apply wherever you're accessing the lobby. Each answer is written to reflect what actually happens on the platform — not a generic script. Where a step involves your mobile wallet, we describe the exact action: open your bKash app, enter the merchant number shown on the deposit screen, confirm
with your PIN, and the balance appears in your account. That's the level of detail we aim for throughout. If something isn't covered here, our support team is reachable directly.
- bKash
- Nagad
- Rocket